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Receptionist / Telephonist - Leicester
THIS VACANCY HAS NOW CLOSED. TO SUBMIT A SPECULATIVE APPLICATION, PLEASE EMAIL YOUR CV AND A COVERING NOTE TO OUR HR DEPARTMENT - hr@hcbgroup.com
We are looking for a bright, enthusiastic, and professional individual to join our Leicester team as Receptionist/Telephonist to assist with day-to-day client service and administration
Hours: Part time 9:00 – 5:15 Mondays and Wednesdays
Salary: Dependent on experience
Holidays: 26 days per year plus bank holidays pro rata
Duties will include, but not limited to:
- Telephone answering as part of a team, distributing calls and taking messages
- Greeting and assisting clients and visitors to the office in a professional and helpful matter
- Obtaining Client ID, scanning and verifying
- Dealing with general enquiries either by telephone or face to face professionally and efficiently
- Taking card payments over the phone or face to face
- Dealing with incoming and outgoing post
- Maintain electronic diaries & meeting room management
- Prepare and deliver the banking
- Ordering stationery and office supplies
- Be responsible for creating a welcoming and friendly reception area
- Be able to apply GDPR regulations
- Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files
Candidates are required to have:
- A previous background in reception. Experience of legal work is desirable, but not essential
- Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted)
- A positive, professional and approachable demeanour
- Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone
- Good base level of IT skills
- Outstanding communication skills
To apply for this position, please email your CV and a covering note to Lisa Syrett - lisasyrett@hcbgroup.com