who we are

Receptionist / Telephonist - Leicester

THIS VACANCY HAS NOW CLOSED. TO SUBMIT A SPECULATIVE APPLICATION, PLEASE EMAIL YOUR CV AND A COVERING NOTE TO OUR HR DEPARTMENT - hr@hcbgroup.com

 

We are looking for a bright, enthusiastic, and professional individual to join our Leicester team as Receptionist/Telephonist to assist with day-to-day client service and administration

Hours: Part time 9:00 – 5:15  Mondays and Wednesdays
Salary: Dependent on experience
Holidays: 26 days per year plus bank holidays pro rata


Duties will include, but not limited to:

  • Telephone answering as part of a team, distributing calls and taking messages
  • Greeting and assisting clients and visitors to the office in a professional and helpful matter
  • Obtaining Client ID, scanning and verifying
  • Dealing with general enquiries either by telephone or face to face professionally and efficiently
  • Taking card payments over the phone or face to face
  • Dealing with incoming and outgoing post
  • Maintain electronic diaries & meeting room management
  • Prepare and deliver the banking
  • Ordering stationery and office supplies
  • Be responsible for creating a welcoming and friendly reception area
  • Be able to apply GDPR regulations
  • Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files


Candidates are required to have:

  • A previous background in reception.  Experience of legal work is desirable, but not essential
  • Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted)
  • A positive, professional and approachable demeanour
  • Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone
  • Good base level of IT skills 
  • Outstanding communication skills
     

To apply for this position, please email your CV and a covering note to Lisa Syrett - lisasyrett@hcbgroup.com