Head of Residential Property - Midlands

We are currently recruiting for a new Head of Department to manage and develop our Midlands Residential Property Teams.

Summary of role and responsibilities

You will be responsible for the professional lead and supervision of your team and delivery of a professional service by your team to external and internal clients. You will achieve the required operational, financial and client service performance standards as well as fully contributing to the overall successful departmental and firm performance, effective business development and case intake.

Main duties and responsibilities of the role:

Strategy and Leadership

Manage and supervise your team
Monitor performance in relation to case handling and client demands
Manage and monitor budgets, targets and financial performance
Actively seek and identify opportunities for growth of your team’s fee earning capacity
Provide inspirational leadership to your team including recruitment and supporting your team members as required
Work closely with other regional HOD’s to ensure consistency in approach and delivery of service across HCB Solicitors

People Management

Carry out supervision and one to one’s with Fee Earners to ensure the efficient and effective delivery of legal services to our clients, as well as providing excellent client service
Assist in recruitment processes and interviewing potential candidates
Conduct appraisals and set objectives and targets for your team
Ensure that your team achieves their agreed performance targets by using consistent and clear leadership in the management of individual performance and targets
Lead your team, directly managing fee earners
Coach, develop and support fee earners to achieve excellent people leadership practice
Work with the HR Team to optimise the recruitment and retention of staff in your team
Take on trainees when and where necessary and ensure they receive proper training and supervision
Be a role model to your team
Previous Team Supervision / Management required

Technical

Ensure cases are progressed appropriately and client satisfaction is delivered by your team in a compliant way
Be available to advise on high profile cases and complex matters when necessary
Identify and close gaps in specific types of work within your team by training, mentoring and supervision
Identify changes in law and procedure in your team’s specific areas of work, ensuring all members of your team undertake appropriate training in a timely manner
at Least 8 Years PQE experience is required for this role.

Case Handling