Receptionist Telephonist - Part Time - Sutton Coldfield

We are looking for a bright, enthusiastic, and professional individual to join our team as Receptionist / Telephonist to assist with client service and administration on a part time basis from March 2027. 

Details:
Hours: Wednesday 1pm to 5:15pm, Thursday and Friday 9am to 5:15pm
Salary: Dependent on experience
Holidays: 26 days plus bank holidays (pro rata for part time employees) 

Duties will include, but not limited to:

• Telephone answering as part of a team, distributing calls and taking messages
• Greeting and assisting clients and visitors to the office in a professional and helpful matter
• Obtaining Client ID, scanning and verifying
• Dealing with general enquiries either by telephone or face to face professionally and efficiently
• Taking card payments over the phone or face to face
• Dealing with incoming and outgoing post
• Maintain electronic diaries & meeting room management
• Prepare and deliver the banking
• Ordering stationery and office supplies
• Be responsible for creating a welcoming and friendly reception area
• Be able to apply GDPR regulations
• Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files

Candidates are required to have:

• A previous background in reception.  Experience of legal work is desirable, but not essential
• Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted)
• A positive, professional and approachable demeanour
• Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone
• Good base level of IT skills 
• Outstanding communication skills

To apply for this position, please email your CV to Lisa Syrett – LisaSyrett@hcbgroup.com