Administrative Assistant - Conveyancing - Redditch

HCB Solicitors Ltd are seeking to recruit a friendly and highly organised individual to join our Administrative support team.

Main Purposes

Primarily to work alongside the Residential Property Department, to provide admin support to the Business Relationship Manager to deal with initial client queries for quotes on sales and purchases. A basic understanding of sale and purchase process and the ability to work independently and prioritise workload is essential for this role. This role is based in the Redditch office.

Strong interpersonal skills with the ability to build long term relationships. Proactive, self-motivated and driven in a customer sales and service environment.

Key Tasks

To be the first point of contact for clients, speaking with prospective clients over the phone.
Completing internal forms and tracking of data
Provide clients with information they need regarding legal services within the Residential property Department, and following up to maximise conversion from a lead to a sale.
Provide accurate quotes to prospective clients.
Communication with clients via email, phone and web queries.
General administration duties.
To work in a safe and secure manner, with regard to the Health and Safety at Work Act.
High level of attention to detail
To undertake any other reasonable activity requested by the Firm