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Legal Assistant - Family Law - Redditch

HCB Solicitors Limited are recruiting for a Legal Assistant to join our Family Law team in Redditch.  

Main purpose
To provide administrative support to the Fee Earner within the department as well as general support to fellow colleagues within the office. 

Key tasks include:

  • Maintaining Fee Earner’s diary, arranging meetings and appointments. 
  • Dealing with new enquiries, initiating and completing the setup of new matters, to include all onboarding and due diligent processes, such as identification verification and complying with anti-money laundering regulations. 
  • Diligent typing, printing and processing of dictations.
  • Organising, e-filing and scanning documents into our Case Management System whilst also maintaining the paper files with accuracy and efficiency. 
  • Managing the billing process, to include generating and coordinating invoices on a monthly basis plus chasing any outstanding payments. 
  • Requesting payments and recording receipts of monies, to include liaising with our Accounts Team. 
  • Opening and archiving all paper and electronic files. 
  • Dealing with routine client correspondence and queries. 
  • Attending to clients both in person and on the telephone in a confident manner with excellent interpersonal skills, demonstrating a high level of customer care. 
  • Dealing with third party agencies, to include Counsel, Courts, Experts and other solicitors.  
  • Ensuring the confidentiality of the client and firm’s information and documentation at all times.
  • Fully conversant with Word, Outlook and Excel with experience of working with electronic Case Management Systems. 
  • Supporting the general administration within the Family Law Team and Redditch office
     

Person Specification

  • The ideal candidate will bring with them/be:
  • Great communication skills and an ability to work well with others
  • Ability to work under time constraints and prioritise work load
  • Able to handle sensitive matters discreetly
  • Good organisation skills with a methodical approach
  • Self-motivated and proactive
  • Deliver excellent service to clients and colleagues

 

Location: Redditch Office (Office Based role)
Hours:  Mon – Fri, 09.00 – 17.15 with a one hour lunch break
Holiday: 26 days plus Bank Holidays
Salary: Dependent on experience

To apply for this position, please email your CV to Lisa Syrett - lisasyrett@hcbgroup.com